Privacy Policy

FetishFlow ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using FetishFlow, you consent to the data practices described in this Privacy Policy.

Personal Information:

• Name and email address (required for account creation)
• Profile information (display name, bio, profile picture)
• Payment information (processed securely through Stripe)
• Identity verification documents (for creators)
• Communication preferences

Content Information:

• Video requests and descriptions
• Uploaded videos and portfolio content
• Messages and communications
• Reviews and ratings

Technical Information:

• IP address and device information
• Browser type and version
• Usage patterns and analytics
• Cookies and tracking technologies

We use your information to:

• Provide Services: Process requests, facilitate payments, and enable content delivery
• Account Management: Create and maintain your account, verify identity
• Communication: Send transactional emails, notifications, and support messages
• Safety & Security: Prevent fraud, abuse, and ensure platform safety
• Improvements: Analyze usage patterns to improve our services
• Legal Compliance: Comply with legal obligations and enforce our terms
• Marketing: Send promotional content (with your consent)

We process your personal data based on:

• Contract Performance: To provide services you've requested
• Consent: Where you've given explicit consent
• Legitimate Interest: For platform improvement and security
• Legal Obligation: To comply with applicable laws

We may share your information with:

Service Providers:

• Stripe: Payment processing and verification
• Supabase: Database and authentication services
• Wasabi: Content storage and delivery
• Resend: Email communication services
• Netlify: Hosting and serverless functions

Other Users:

• Profile information visible to other users
• Portfolio content and ratings
• Communication within the platform

Legal Requirements:

• Law enforcement or regulatory authorities when required by law
• To protect our rights and safety
• In connection with business transfers

We never sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect your data:

• Encryption: Data encrypted in transit and at rest
• Access Controls: Strict access controls and authentication
• Regular Audits: Security assessments and monitoring
• Staff Training: Regular privacy and security training
• Incident Response: Procedures for handling security incidents

However, no method of transmission over the internet is 100% secure.

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Protect against fraud and abuse

Account information is typically retained for 7 years after account closure for legal and regulatory compliance. Content may be retained longer where required for ongoing services or legal obligations.

Depending on your location, you may have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent where applicable

To exercise these rights, contact us at privacy@fetishflow.com

We use cookies and similar technologies to:

• Maintain your session and preferences
• Analyze platform usage and performance
• Provide personalized experiences
• Ensure platform security

You can manage cookie preferences through your browser settings, though this may affect platform functionality.

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

• Standard contractual clauses
• Adequacy decisions
• Certification schemes

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our platform
• Sending email notifications for significant changes
• Providing in-app notifications

Your continued use of the platform after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Data Protection Officer:
Email: privacy@fetishflow.com

You also have the right to lodge a complaint with your local data protection authority.

European Union (GDPR):

If you are in the EU, you have enhanced rights under the General Data Protection Regulation, including the rights listed in Section 8.

California (CCPA):

If you are a California resident, you have specific rights under the California Consumer Privacy Act, including the right to know about personal information collected and the right to delete personal information.

Other Jurisdictions:

We comply with applicable privacy laws in all jurisdictions where we operate.